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Sanlam is looking for a sales agent that has experience in telephonic sales. The successful candidate will be responsible for undertaking Outbound Tele-Sales, Service inbound client queries, requests administration, and processing.
Position: Sales Agent (MiWayLife)
Closing Date: April 10th, 2022
Location: Parktown, Johannesburg
Key Responsibilities:
- Sell MiWaylife insurance telephonically
- Achieve sales targets
- Adhere to Quality and Compliance processes to minimize business risk
- Maintain optimal operational efficiencies based on productivity measures
- Adapt and change to fit in with changing business operational requirements
- Sales objection handling
- Build and maintain good client relationships
- Keep abreast of developments and trends in the Industry- self-learning
- Ensure commitment to the FAIS Fit & Proper qualification requirements
Requirements:
- Grade 12 qualification
- At least 2 years’ experience within a Sales Outbound Call Centre (with targets attached to the sales)
- Financial services experience (advantageous)
- RE Exam – advantageous
- 30 FAIS Credits – Advantageous
Critical Skills:
- Good understanding of Financial Services Industry related legislation and regulation
- Understanding of sales processes and servicing industry
- Outbound Sales experience is required
- Fluency in English and one other South African official language
- A clear criminal and credit record
- Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
- Willingness to work overtime to achieve targets.
- Being fully computer literate.
- Quality, compliance, and accreditation.
Additional Skills:
- Interpersonal
- Planning and organizing
- Building and maintaining relationships
- Treating Customers Fairly
- Initiative
- Results Driven/Achievement orientated
- Continuous learning
- Tenacity
- Objection handling skills
- Team orientated
- Ability to receive and implement feedback
Competencies:
- Communicates effectively
- Situational adaptability
- Action orientated
- Ability to persuade
- Cultivates innovation
- Customer focus
- Drives results
- Collaborates
- Being resilient
Company Values:
“We are all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development, and achieving great things. We pride ourselves on helping our employees to realize their worth.”
Mission Statement:
“MiWayLife is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.
We are dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable insurance solutions, primarily through telephonic intermediary channels. We have approximately 120 tied agents, all dedicated to meeting the financial needs of our clients.
Miwaylife’s vision: is to establish a world-class direct financial service business that seeks to:
- offer its customers excellent service, superior value products, and fair treatment always;
- be the employer of choice; and
- be a good corporate citizen and play a meaningful role in the transformation of the Financial Services industry.
MiWayLife’s company culture embodies “Life Insurance reimagined” with a value-based focus on Professionalism, Freedom, Attitude, Energy, and Accountability. We are a family of vibrant and energetic free-thinkers, constantly looking to innovate and turn the industry on its head.
Please note:
The recruiter reserves the right to withdraw the advertisement before the closing date or to allow for further applications to be submitted a fter the closing date indicated.
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