Clicks Cashiers

Clicks Group is looking for self-motivated and confident people who will deliver excellent service through efficient customer service, point of sale (POS) operational activities, and merchandising in-store that leads to a positive customer experience.

Location: Kempton Square, Kempton Park

Closing Date: July 1st, 2022

Reference: click_008028

Requirements:

• Matric (Grade 12)
• Maths 50% and English 50% at Grade 12 level
• Planning and organizing skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Duties And Responsibilities:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning Clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks’ Clubcard and to enroll new Clubcard members to achieve the club card participation targets.
• Provide good customer service.
• Providing possible solutions to customers.
• Ensuring that the store is ready and welcoming to customers at all times

Additional Duties:

• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions, and events to provide the correct information to customers at all times.
• To make customers aware of promotions to positively affect sales and to ensure customers “feel good and pay less”.
• To deliver superior customer service by acting as a brand ambassador, being visible, and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.

Competencies:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Critical Skills:

• Honest/Reliable/Trustworthy
• Excellent Communication Skills
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks
• Excellent Customer Service Skills

This is a permanent position. If you are interested in joining Clicks Group, please email your resume to: CLK1970MGR@clicks.co.za

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