Capitec Customer Care Consultants

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Capitec Bank Ltd is looking for energetic, self-motivated individuals who share a passion for service in the banking industry to fill the role of Customer Care Consultants.

The successful candidated will be responsible for providing administrative service and support to Capitec Bank’s clients.

Location: Bellville, Western Cape

Closing Date: Not Stated

Capitec Customer Care Consultants Minimum Requirements:

Grade 12 National Certificate (Matric)
Clear criminal and credit record.
1 – 2 years inbound contact centre
Customer service experience
Basic knowledge in customer care, service protocol, call centre processes and procedures
Excellent communication skills (written and verbal)
Good problem solving skills and attention to detail
Telephone etiquette
Be willing to work during weekends and public holidays.

Duties And Responsibilities:

Utilize product knowledge to attend to enquiries and complaints relating to account information and card transactions.
Provide support to all clients making use of Capitec Bank’s Internet Banking and Mobile Banking services.
Deliver results and meet customer expectations.
Achieve personal work goals and objectives.

How To Apply:

To apply, please visit Capitec Bank Career Page to upload your Curriculum Vitae and relevant documents. Please note that this is the only way to apply, therefore any Application sent to the admin of Sasa-vacancies or personal details left in the comments sections of Sasa-vacancies will NOT reach the hiring company.

Please Note: Capitec is committed to diversity and, where feasible, all appointments will support the achievement of its employment equity goals. People living with disabilities are encouraged to apply.

Although the closing date has not been specified by the hiring company, it is advisable to apply as soon as possible to be considered for the position.

Important: No fee of any kind is required to apply for any of the job posts listed on Sasa-vacancies.

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