Assupol Call Centre Agents

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Assupol Call Centre Agents: Assupol has an exciting opportunity for suitably qualified candidates who wish to work as Call Centre Agents. Successful candidates will be responsible for generating sales according to target through cold calling (outbound) and incoming calls.

Job Title: Call Centre Agents

Reference: CCA Menlyn

Location: Menlyn, Gauteng

Number of Positions: 11

Job Type: Permanent

Closing Date: Not Stated. Applications Close As Soon As The Vacancy Has Been Filled

Assupol Call Centre Agents Minimum Requirements:

Applicants must have a Grade 12/Matric certificate and a Call Centre certificate.
RE 5, registered as an Employee Representative and a recognizable qualification as per the Financial Services Board will be an added advantage.
At least one year working experience as a Call Centre agent (outbound).
Previous working experience in the insurance industry will be advantageous.
Computer Literacy in Microsoft Office.
Excellent communication and customer service skills.
Interpersonal relations, highly-motivated and target driven individuals.

Assupol Call Centre Agents Duties And Responsibilities:

Adhere and comply to Financial Services Board notice in terms of FAIS.
Sell policies (inbound and outbound)
Explain products to new and existing customers.
Apply product knowledge.
Capture policy on the system.
Attend to client queries and complaints.
Process amendments on policies.

Please Note: Successful candidates will be responsible for their own policy retention.

How To Apply:

If you meet the minimum requirements and wish to apply for the position, please visit Assupol Careers. You will be required to register on the Career Portal before applying for the vacancy.

Kindly note that only applications received through the career portal will be considered, therefore any application sent to Sasa-vacancies will not reach the hiring company. Please follow the application process as stated above.