Client Services Consultant Jobs In SA Banks

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Client Services Consultant Jobs In SA Banks: South African banks are passionate about providing the best services to their clients, no matter how big or small their clients are. Day in and day out, they put their clients’ needs first, to ensure that all clients feel valued.

As a result, the banks seek to hire individuals who are energetic, passionate about delivering the best services to clients, trustworthy, results driven and willing to walk the extra mile in ensuring that the bank achieves its purpose.

There are a lot of career paths to choose from when one is looking for a job in a bank. Currently, apart from many other vacancies, banks are looking for Client Services Consultants, whose main purpose will be improving the lives of customers through effective solutions that meet their financial needs and goals.

Client Services Consultant Jobs In SA Banks:

1. FNB

First National Bank is looking for a Client Services Consultant. The successful candidate will be responsible for providing customers with excellent service by ensuring that they are served promptly, that their needs are understood and that their requests are processed.

Job Title: Client Services Consultant

Reference Number: IRC239451

Location: Johannesburg, Gauteng

Closing Date: February 1st, 2023

Minimum Requirements:

Grade 12 or a relevant tertiary qualification.
2 to 3 years work experience in a similar role.
The candidate must not be unrehabilated insolvent.

Duties & Responsibilities:

Assist customers by processing their requests.
Apply appropriate sales processes within unit to achieve sales targets.
Convert leads to sales by opening active accounts to achieve annual targets.

APPLY HERE

2. CAPITEC

Capitec is looking for a Debt Collector whose responsibility is to maximise recoveries from External Debt Collectors (EDCs) by the monitoring, reporting and coordination of an allocated group (5 – 6) of EDCs.

Job Title: Agent| EDC Efficiency

Closing Date: Not Stated

Requirements:

The applicant must be in possession of a Grade 8/Matric certificate or vocational certificate.
Excellent communication and analytical skills.
Computer Literacy in Microsoft Office.
Knowledge and experience in debt collections processes and procedures.
A least 1-year work-related experience in administration within a similar envoronment, and proven experience in liasing with external service providers.
Focused and attention to detail.
A clear criminal and credit record.

Responsibilities:

Maximize recoveries from external servoce providers.

Capitec Agent: EDC Efficiency Application

3. NEDBANK

Nedbank is looking for a Client Services Consultant who will be responsible for solving customers’ sales and service needs by providing solutions to their queries through offering the right product or service.

The candidate will also be providing administrative services to clients by attending to transactional, lending and investment needs to achieve Nedbanks’ strategic focus to become a client-centric bank.

Job Title: Client Services Consultant

Reference Number: REQ 123349

Location: Menlyn, Gauteng

Essential & Preferred Qualification:

Relevant certificate in Banking
Matric/Grade 12 certificate

Additional Requirements:

2 to 3 years work experience in a Client Relationship role in financial industry.
Product sales skills and sales strategies.
Administrative procedures and systems
Data analysis and business writing skills
Relevant regulatory knowledge
Computer literacy in Microsoft Word
Customer Service Principles and Building Customer Loyalty
Knowledge of products
Nedbank policies and procedures
Work management
Ability to build Customer Loyalty and Trusting Relationships
Communication skills (sales persuasion)

Duties:

Build client trust by applying expertise and experience to do good for clients.
Collaborate with internal clients by building relationships to improve customer service delivery and productivity.
Compile client informationby complying with standards; policies and procedures prior to submission to Operations for vetting.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).

Nedbank Client Services Consultant Application

4. STANDARD BANK

Standard Bank is looking for a Consultant who will be providing an efficient and effective point of contact for new and existing Consumer Clients.

Job Title: Consultant, Proactive Sales

Reference Number: 60051637_80389397

Location: Butterworth, Eastern Cape

Minimum Requirements:

Grade 12/Matric and FAIS 5 Certificate
Experience in client coverage, and 3 to 5 years experience in dealing with self-employed clients, high value/multi segment clients.
Decision maker, interacting with people, resolving conflict and examining information.
Client Retention, Customer Understanding and Risk Identification knowledge.
Product Related Systems and Banking Process and Procedures competencies.

Duties & Responsibilities:

Provide an onsite selling capability to lead sources and acquire new business within the relevant Local Market.
Ensure that the clients’ banking needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new accounts, mandates and specimen signatures.

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5. ABSA

Absa is looking for an External Sales Consultant whose responsibilities include delivering sales and service delivery targets within the assigned areas of responsibility.

Job Title: External Sales Consultant

Reference Number: R-15938319

Location: Umhlanga

Minimum Requirements:

Further Education and Training Certificate (FETC)

Duties:

Collaborate on sales opportunity leads for new workplace banking schemes with Relationship Banking Colleagues.
Proactively identify cross sell opportunities partnering with colleagues to deliver these effectively in the assigned area.
Establish networks within the defined area to enlist opportunities for Absa presence at key events and forums in line with the regional or area plans.
Provide relevant and insightful feedback to product and performance teams on initiative mechanics and client feedback to drive enhancements in sales and service.
Act in line with the External Sales Disciplines and New Ways of Work.

More Duties:

Resolve client queries and concerns ensuring relentless focus on their resolution.
Engage customers on needs analysis, as well as, products and services and then enable the delivery of an end-to-end client solution through a thorough understanding of Absa products.
Participate in client engagement routines (planned visits) for improved sales and service delivery.
Act as a Brand Ambassador for the Absa business in all client activities.
Monitor Individual Sales Performance and support peers towards attainment of Team performance.
Identify process efficiencies and share best practices in the External Sales team.

Absa External Sales Consultant Application

For more Bank Jobs, visit CV Registration On SA Banks Job Database