Harambee Contact Centre Learnership - 2023

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Harambee Contact Centre Learnership – 2023: Non-Profit Organization Harambee is looking for young work seekers who are energetic, dynamic and self-motivated to apply for its Contact Centre Learnership Programme.

During the programme, learners will gain valuable contact centre experience in giving advice to young jobseekers and entrepreneurs on their job-search journey. They will be required to attend learner modules to grow their skills and get their learnership qualification.

Programme Title: Harambee Youth Employment Accelerator Contact Center Learnership Programme

Duration: 12 Months ( 1 Year )

Stipend: R4 500 per month

Location: Johannesburg, Gauteng Province

Closing Date: February 19th, 2023

Harambee Contact Centre Learnership – 2023 Minimum Requirements:

Applicants must have a Grade 12 certificate. Grade 10 will be accepted for individuals living with disabilities.
Clear criminal record
Less than 1-year work experience.
Willing to commit to a 12-month programme that commences in March, 2023.
Have not registered or completed a SETA accredited learnership.
Must be unemployed, and willing to travel to Braamfontein everyday for the duration of the programme.
Available to work from 08:00 to 16:00 Monday to Friday, and willing to work on occassional weekends.

Competencies/Additional Requirements:

Excellent communication skills (written and verbal)
Fluency in various South African Official Languages will be an added advantage.
Basic computer literacy and typing skills.
Ability to multi-task
Time management and excellent problem-solving skills.
Demonstrate high levels of empathy and care for others and be able to remain calm in stressful situations.
Team player, disciplined and committed.

Duties And Responsibilities:

Give advise, support and guidance to young job seekers and entrepreneurs through telephonic conversations/ email correspondence, guiding them on their employment journey.
Utilize active listening, empathy and problem-solving skills to understand young work seekers/entrepreneurs’ needs and respond with meaningful guidance and support.
Adhere to Harambee policies and procedures.
Work with team leaders to improve processes and the experience of young work seekers/entrepreneurs.

Please Note:

There is no age limit for this learnership programme. Applicants from LSEN schools are encouraged to apply. As an Employment Equity employer, Harambee encourages people living with to disabilities to apply.

APPLY HERE