Call Centre Training & Job Placement: Afrika Tikkun invites interested applicants who have passed Matric to participate in a 3-month Call Centre training opportunity where they will acquire skills like telephone etiquette, great communication, and active listening.
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Training Benefits:
During the training, trainees will earn a stipend of R2 000 per week, and will also get a transport allowance to assist cover commuting costs.
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The selected successful incumbent will be responsible for the companies inbound and outbound calls, to market goods and render the services available to clients.
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Upon the successful completion of the training, candidates will be placed in permanent positions as Call Centre Agents.
Job Title: Call Centre Training
Duration: 3 Months
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Location: Randburg, Gauteng
Stipend: R2 000 per week
Closing Date: January 31st, 2024
Training Purpose:
The aim of this programme is to assist trainees develop skills that will help them provide efficient customer service, handle high volume of enquiries, and the ability to work in a team.
Submit your CV- Government Recruitment Centre
Candidates can grow in the call centre industry, providing them the opportunity to enhance their skills for managerial positions.
Call Centre Training & Job Placement (Minimum Requirements)
- Must have passed Grade 12
- Good time management skills
- Customer service skills and team player
- Willing to learn and grow
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Duties and Responsibilities
- Listen carefully and pick up on details to provide accurate responses.
- Take quick notes, track recorded conversations while speaking to customers.
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- Adapt to unique customer queries and situations
- Carry out a positive attitude when dealing with customers, understand clients situations and be formal with them
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- Must respond to customers promptly and proactively anticipate customer needs.
- Build a clientele relationship with customers to win over trust so that they can purchase products
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Leah Matsitse I won’t like to apply for a call center training cause am a good listener and have good communication skills and good at solving problem and I do have good customer service has I have worked has a waitress before and also has a barkery assist .I did my matric but didn’t pass it…this training is important to me so that I can improve my cv
Noluvo Ndlovu
Hi I ready to work at anytime and looking forward with