2025 Chat Support Jobs: Earn R280/Hour – Are you looking for a flexible work-from-home job that doesn’t require a CV or formal qualifications? In 2025, chat support jobs are among the most accessible online opportunities for South Africans, especially for those without matric or previous office experience.
These roles are becoming more popular as companies move their customer service departments online. The best part? You don’t need to speak to anyone over the phone — you simply assist customers through typing.
Don’t have matric? Check out more online jobs you can do without it.
2025 Chat Support Jobs: Earn R280/Hour- What Are Chat Support Jobs?
Chat support agents provide customer service via online chat platforms. This could include helping someone complete an order on a website, answering product questions, or solving account-related issues. You type responses in real time, working through a dashboard provided by the company.
These roles are different from call centre jobs. You won’t need to speak over the phone. This makes chat support ideal for people who prefer quiet environments or those who may not have a reliable space for taking calls.
2025 Chat Support Jobs: Earn R280/Hour – How Much Do Chat Support Jobs Pay In South Africa?
While rates vary by company and experience, most global chat support roles pay between R190 and R280 per hour (equivalent to about $10–$15 USD). Some roles pay in US dollars via platforms like PayPal, Wise, or Payoneer, but you can convert your earnings easily to South African Rands.
Many people working part-time earn between R3,000 and R7,000 per month, while full-time earners can make upwards of R12,000 to R20,000 monthly, depending on hours and performance bonuses.
Explore more remote jobs hiring South Africans this year
Do You Need Experience?
Most companies do not require formal experience. However, they may test your typing speed, English grammar, and basic problem-solving skills during the application process. If you can type well, communicate clearly in English, and handle customers patiently, you’re already halfway there.
These jobs are open to anyone with a stable internet connection, a laptop or desktop, and good reading and writing skills in English.
Where to Find These Jobs
Some of the most trusted international platforms that frequently hire chat agents include:
ModSquad – Offers customer support roles for well-known global brands
The Chat Shop – Hires for live chat sales and support
LivePerson – Focuses on AI-powered customer messaging services
These companies typically post opportunities on their careers pages, and the application process often involves completing a short test or online training. No CV uploads are required for most entry-level roles.
What Makes This a Great Opportunity?
- No matric or CV needed for many roles
- Work-from-home with flexible hours
- No phone calls or in-person meetings
- Payments in strong foreign currency (USD), which you can convert to rands
- Real experience in customer service and online communication
2025 Chat Support Jobs: Earn R280/Hour – How to Apply
1. Visit the company’s official careers page
2. Look for open positions under “Customer Support” or “Chat Support”
3. Complete the online form or take the required skills test
4. If successful, you will receive remote training and can start working within days
If you have been struggling to find work due to lack of qualifications or experience, this could be a smart entry point into the digital job market. You don’t need a CV — just the willingness to learn and type.
To work for Modsquad, please APPLY HERE
Tip For Applicants: When applying for ModSquad’s chat support roles, take your time on their online skills assessment. This test usually checks your typing speed, problem-solving, and ability to handle simulated customer chats.
For Chat Support jobs at The Chat Shop, please APPLY HERE
Quick Tips For Applying:
Check your WPM: Aim for at least 65 words per minute in free typing tests.
Review requirements: You’ll need strong written English, multitasking skills, and a reliable internet connection.
Prepare a short intro/CV: Although not mandatory, preparing a one-page note about your skills can help.
Follow up: If you’re located in a restricted region, email hello@thechatshop.com to confirm eligibility .
LivePerson Available Chat Support Jobs, APPLY HERE
Application Tips:
1. Open the careers page and use search terms like “Customer Success”, “Customer Support”, or “Conversational”.
2. Make sure to select the “Remote” filter to view jobs you can do from anywhere.
Example roles recently listed: Sales Development Representative – Remote, Customer Success Manager – Remote, Customer Response Specialist – Remote .
3. After selecting a role, create an account on LivePerson’s application system, complete any questions/tests, and submit your application.
Conclusion
Chat support jobs offer a fantastic opportunity to earn a steady income from the comfort of your home — no CV required. Companies like ModSquad, The Chat Shop, and LivePerson are actively hiring remote chat agents who can assist customers through typing, making these roles accessible even if you lack formal qualifications.
With competitive pay ranging between R190 and R280 per hour and flexible hours to fit your schedule, chat support can be a great side hustle or even a full-time remote career. Just pick the right company, follow the simple application steps, and prepare to showcase your communication skills and typing speed.
Start your application today using the links provided and take the first step toward earning online without complicated resumes or interviews!
Frequently Asked Questions (FAQ) About Chat Support Jobs
Q1: Do I really need no CV to apply for chat support jobs?
No, many companies like ModSquad and The Chat Shop do not require a CV. They usually ask you to complete a simple application or skills test instead.
Q2: What skills do I need to succeed in a chat support job?
Good typing speed (around 60–80 WPM), strong written communication, patience, and basic computer skills are essential for chat support roles.
Q3: How much can I earn working as a chat support agent in South Africa?
You can expect to earn between R190 and R280 per hour, depending on the company and your experience.
Q4: Can I work flexible hours in chat support jobs?
Yes! One of the biggest benefits of chat support roles is flexible scheduling, allowing you to work part-time or full-time based on your availability.
Q5: Are chat support jobs 100% remote?
Most chat support positions from companies like ModSquad, The Chat Shop, and LivePerson are fully remote, letting you work from home.
Q6: How do I apply for these chat support jobs?
You can apply through the official company websites or trusted remote job platforms. Check the application links provided in the post for easy access.