FNB: ATM & Customer Assistant – Are you looking for a job where you can interact with people, learn valuable banking skills, and help customers move to modern banking methods? FirstRand is hiring an FNB: ATM & Customer Assistant to support customers at their branches.
This role is perfect for someone who enjoys working in a branch environment, supporting customers, and being part of a team that ensures smooth banking operations.
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What the Job Involves
As a Branch ATM & Customer Assistant, your main goal will be to support customers with their banking needs while assisting the branch with daily operations. This is not just about ATMs – it’s about helping people understand banking services, guiding them through electronic channels, and making their experience at the bank as smooth as possible.
Why This Role is Great
Working as a Branch ATM & Customer Assistant is more than just a job. It is an opportunity to:
- Gain exposure to the banking world and understand how branches operate.
- Learn how to guide customers in transitioning from traditional to digital banking.
- Build valuable skills in customer service, administration, and banking systems.
- Grow your career – there’s room to advance into supervisory or specialist roles over time.
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FNB: ATM & Customer Assistant – Who Can Apply
This role is suitable for candidates who have Grade 12 or equivalent. No extensive banking experience is required, but you should have:
- Good communication skills to interact with customers confidently.
- A friendly and helpful attitude – customer satisfaction is key.
- Basic computer skills to assist with electronic banking platforms.
- Attention to detail and the ability to handle administrative tasks accurately.
- Willingness to learn and grow in the banking environment.
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FNB: ATM & Customer Assistant -Your responsibilities will include:
- Assisting customers with transactions, including withdrawals, deposits, and ATM use.
- Supporting customers in using electronic banking services like mobile and online banking.
- Providing information about banking products and services in a clear and helpful way.
- Helping the branch with administrative tasks to ensure smooth operations.
- Following banking rules and procedures to make sure all transactions are safe and secure.
- Working closely with your team to ensure the branch runs efficiently.
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Additional Responsibilities:
- Assisting customers with transactions, including withdrawals, deposits, and ATM use.
- Supporting customers in using electronic banking services like mobile and online banking.
- Providing information about banking products and services in a clear and helpful way.
- Helping the branch with administrative tasks to ensure smooth operations.
- Following banking rules and procedures to make sure all transactions are safe and secure.
- Working closely with your team to ensure the branch runs efficiently.
How to Apply
If you are ready to take on this exciting role, FirstRand invites you to apply online through their careers portal. This could be your chance to start a rewarding career in banking while helping customers enjoy the benefits of modern banking services.
